![]() After re-reading what I posted (it has been a few months), I realized that it sounded harsh. The really should be something else that can be done besides having to buy a new phone. I do appreciate that you responded to my original post though. No one knew that there is a list of different android phone models out there that Google supports & not every Android phone is on this list. I spoke with a lot of friends and coworkers in the months following my purchase. I just want to let as many people as I can that this can be an issue. There really isn't anything else you can tell me. Now, search for the app in which you are having problem with this error. If this also does not solve, then again go to Settings>Apps. Search for Google Play Framework in the apps list.Ĭlick on Clear Cache and Clear data button. Now, click on Clear Cache and Clear data button. Search for Google Play Services/Google Play Store in the apps list. This is the basic solution to fix any Google Play error. Solution 1 – Clear Cache of Google Play Services: It may be caused due to hardware problem from the manufacturer side. It may be caused due to synchronization failure in android smartphone. You may be using an older version of android which may not be compatible with the app you are trying to run. You are using an outdated version of Google Play Services app. It can sometimes happen but it should still support your Note 2 Other names may be trademarks of their respective owners.Sorry about that. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. ![]() Alexa and all related logos are trademarks of, Inc. ![]() App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. The latest version at the Google Play Store is: 5.29004, does that version have a fix for this problem?Īlso, I noticed that the Norton app at the Google Play Store doesn't say Norton 360, it says Norton 360 Mobile Virus Scanner, I am assuming it is legit/same thing? The version of Norton I have on my phone is: 5.18009. I noticed there was a recent post, from last month, that details the same problem, but there doesn't seem to be a solution as of yet. I checked my Google Play Store app and it is the latest version. (Mine is a blackberry keyone: Android 8.1.0, the other phones are Samsung and Motorola-not sure what system). I asked around to others who also have Norton 360 on their phone and they also said it is not working for them. Last week I went to update my apps on my phone (I always do it manually) and noticed that the App Advisor notification did not pop up letting me know if an app update was safe or not.
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